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Service

Wanfeng Machinery's cutting-edge technical services, one-stop equipment solutions, product installation and after-sales service support. We have gained the trust and honor of domestic and foreign customers for Wanfeng, and have become the first choice of many customers in the mining industry. As a leader in the machinery manufacturing industry, Wanfeng has always been an advocate of science and technology since its establishment. To make more efficient, safer and more sustainable pioneering spirit as a progressive, with high-quality products and services, enhance the product support and safety of operations to contribute to the well-being of local mining areas and the earth.

Exquisite production technology, standardized quality inspection procedures, professional technical services, honest performance, efficient execution, and sincere service, never stop! Providing high-quality quality and services to every project and every customer, and contributing to the global mining industry is Wanfeng's eternal mission.

Pre sales consulting services
Equipment installation layout guidance
Equipment production process design
Provide guidance on preparation work before installation
Installation service
On site installation guidance and equipment debugging provide equipment operation and application technology training to equipment related personnel
after-sales service
Service during the warranty period after product installation
Services after the end of the product warranty period
Organize the supply of spare parts, repair and replace related electrical components
Online Service
Customer centered: Wanfeng Machinery adheres to the service tenet of "quick response, smooth communication, accurate answers, and reasonable and thoughtful". After receiving customer inquiries, we will actively contact customers, understand their actual needs, and comprehensively consider various aspects of the actual site to select suitable models for customers.


Sustainable development
The company has a modern management system, a high-quality team of scientific and technological talents, advanced tooling equipment, strong technical strength, exquisite processing and assembly technology, perfect testing methods, and high-quality after-sales service to create first-class quality, which has been highly praised by domestic and foreign customers.